SERVICES

“Investigations are like a prism. What you see depends on how you turn the glass. As investigators, it’s our responsibility to turn it all the way ‘round.”

Tania Tong, Lead Investigator

Investigations and Service Specialties

Independent, Thorough, and Fair

Prism Investigations provides impartial fact-finding across sensitive issues in schools, agencies, and workplaces. Our services help organizations address concerns with clarity, compliance, and confidence.

Investigative Services

  • We conduct impartial investigations into claims of harassment in the workplace, including sexual harassment. Our process ensures a respectful environment for all parties while uncovering facts to help organizations address concerns fairly and effectively.

  • We investigate allegations of discrimination based on race, gender, age, disability, or other protected categories. Our independent approach helps organizations uphold equal opportunity and foster inclusive workplaces.

  • Bias investigations focus on reported behaviors or actions rooted in prejudice or stereotyping. We work to identify the facts and provide clarity so institutions can respond appropriately and maintain a respectful environment.

  • We provide independent investigations into Title IX complaints, including sexual misconduct, harassment, and gender-based discrimination in educational settings. Our work helps schools and agencies meet compliance requirements while supporting safe learning environments.

  • We investigate disputes related to special education services and Section 504 accommodations. By examining policies, practices, and individual cases, we help ensure students’ rights are protected and that schools meet their legal obligations.

Consultations & Assessments

  • Our consultation services include a thorough review of an agency's investigation policies and complaint materials, alongside an in-depth analysis of existing investigation plans. We also provide expert consultation on the scope of investigations, recommend effective activities, and offer guidance on comprehensive reporting to ensure clarity and compliance.

  • Unlock a positive and thriving workplace with our comprehensive climate assessments. We engage and listen to your team through customized assessments and trauma-informed interviews, ensuring valuable insights. Prioritize employee well-being, satisfaction, and retention to foster a truly successful environment.

Training & Conference Presentations

  • Elevate your investigative expertise with our comprehensive complaint investigation training. We cover everything from setting investigative standards and ensuring due process to mastering interviewing techniques, including trauma-informed and virtual approaches. Learn to mitigate cognitive bias, write legally compliant reports, and effectively manage every stage of an investigation.

  • Sharpen your investigative skills with our insightful conference presentations designed for comprehensive understanding. We delve into the core of due process, effective communication, and advanced interviewing techniques, including trauma-informed and virtual approaches. Learn to strategically plan investigations, mitigate cognitive bias, and master legally compliant report writing to elevate your practice.

How we work with you

An investigator is typically assigned within 12 hours, and case intake is completed within 24 business hours. Once the case intake is complete we begin the Case Development and then begin the Investigation.

Case Development 

Complimentary Consultation: A 15-minute call to understand your needs and outline next steps.

Engagement Letter: We provide a clear agreement to confirm scope and expectations.

Case Intake & Coordination: Collecting initial details and organizing the investigation framework.

Background Review: Examining relevant records, history, and applicable agency policies.

Scope Definition: Establishing a clear process and objectives for the investigation.

Interview Planning: Developing a structured approach to interviews.

Evidence Management: Collecting, organizing, and documenting evidence to ensure accuracy and integrity.

The Investigation

Investigative Interviews: Conducting thorough, impartial interviews with involved parties.

Recording & Transcripts: Audio recording and transcript preparation to ensure accuracy.

Case Material Review: Examining and analyzing documents, records and other evidence.

Investigative Report: Compiling findings into a clear, comprehensive written report.

Case Summary (Optional): Providing a concise overview tailored to client needs.

Testimony (As Needed): Offering expert testimony to support the investigative process.

Industries we serve

K-12 Schools, including private and charter

Higher Education

Businesses 

Public Agencies 

Pricing

  • Rates

    We put together a customized plan for each client with rates based at $165/hr.

  • Travel Expense

    Travel time is billed at the hourly rate.  Reasonable expenses and mileage are billed at the standard IRS rates.